22 hours a week.
Gone to admin.
Quoting, invoicing, scheduling, follow-up. A HIPPO specialist takes that work off you so your time goes back to the trade.
Book a Connect SessionThe admin in a trades business has nothing to do with the trade.
A quote needs to go out. An invoice needs to be raised. A subcontractor needs confirmation. A client wants an update. A permit application needs chasing. All of it needs someone available, organised, and on top of it.
The problem is that in most trade businesses with fewer than 20 staff, there is no one else. The owner does it. Often after hours. Often between jobs.
A quote that goes out two days late loses the job. An invoice left unfollowed costs cashflow. Every piece of it matters. The question is who owns it.
Ten tasks a HIPPO specialist can take off you from day one.
Quote preparation and follow-up
Builds quotes from your pricing templates and job history. Sends them on time. Follows up so leads do not go cold while you are on site.
Invoice creation and payment chasing
Raises invoices after job completion. Tracks what is outstanding. Sends reminders on schedule.
Job scheduling and rescheduling
Books jobs against crew availability. Manages changes as they come. Keeps the calendar accurate.
Permit and compliance tracking
Monitors application status, documents lodgements, and tracks deadlines before they cost you time on site.
Subcontractor coordination
Confirms availability, sends job briefs, follows up on completion. Your subs get what they need without you in the middle of every exchange.
Supplier and materials administration
Processes purchase orders, tracks deliveries, and flags discrepancies before they hold up a job.
CRM and job management system updates
Keeps SimPRO, Tradify, Buildertrend, or ServiceM8 current. Records stay accurate without you touching them.
Client communication
Responds to enquiries, sends job updates, and manages expectations across a project.
Contract and document administration
Prepares and organises contracts, variation orders, and compliance documents. Ready when the job requires them.
Inbox and phone message triage
Filters incoming enquiries, routes them correctly, and keeps the ones that need you visible.
Your involvement is minimal. Your decisions are fully informed.
Before we recruit anyone, we map the entire role with you in detail. What the work involves, what good output looks like, and what kind of person it needs. You get a written Role Blueprint within two business days.
We run the full search from sourcing through to shortlist. Hundreds of applicants assessed across interviews, skills testing, and background checks. You meet two or three candidates we can stand behind, and you choose.
Before your specialist starts, the work gets captured and documented. You show us the priority tasks once. We handle the recording, structuring, and procedure build. Day one starts with the work already documented.
We manage onboarding, then stay in the arrangement for the long run. Coaching, welfare, and performance reviews run on an ongoing cadence, well beyond the early months. Keeping good people is how the value compounds.
Most trades businesses have no dedicated admin function.
22Hrs
Admin lost per week in the average trades business.
61%
Of construction firms that shifted back-office work saw efficiency gains.
98%
Of Australian construction businesses have fewer than 20 staff.
Tell us where the admin weight is sitting.
A Connect Session takes 30 minutes. You walk us through the business and the work that is taking the most time. We map what a specialist role could look like and confirm whether it is the right fit.
Book a Connect Session